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Frequently Asked Questions

Discover The Answers

Friendly Smiles FAQ's

What insurance companies do you participate in?

PPO Plans

Aenta
Ameritas
Cigna
Delta
Dentemax
Guardian
Humana MetLife
Principal
United Concordia
United Health Care

Dental HMO Plans

AmeriPlan
Careington 500 Series
Signature
Solstice

Fee for Service Plans

Assurant
Humana/CompBenefits
MetLife/SafeGuard

Does medical insurance cover an Oral Appliance?

More and more medical insurance companies are recognizing Oral Appliances as a therapeutic option. Remember… A sleep study and a diagnosis is necessary for insurance to consider reimbursement. To find out if your medical insurance covers an oral appliance, you can call the insurance company and speak with a customer service agent. Or, call us and come in for a consultation.

Sleep Apnea Patients, register online before coming to see our doctors.

How often do you do x-rays and why?

Initially and every 3-5 years for another full set of x-rays. Update cavity and gum disease detecting films are recommended to be repeated nearly every year. Individual films for isolated areas that are symptomatic, are recommended to be updated as needed.

Can I fill out my information online before my appointment?

At Friendly Smiles Dental Care, we want to ensure patient privacy. It is with that in mind, that we offer our Secure Patient Portal to fill out all your forms before your appointment.

What information do you need at my first appointment?

When you come, be sure to think about any previous dental health history. Information or records containing details on medical conditions and medications are very helpful. Also, don’t forget your dental insurance information needs to be obtained before the initial visit, so that we can ensure eligibility and coverage. We also recommend you bring your Driver’s License and/or SS card if possible.

Can I schedule multiple family members at once?

We ask that you only schedule up to 2 people at one time. We do this to ensure you get the best available care possible and that every visit includes a comprehensive exam and time with a member of our team.

What’s your policy for rescheduling appointments?

We require 48 hours’ notice to reschedule appointments in order to avoid a fee. If an emergency should arise we ask for verification/documentation. This helps us ensure all of our patients have availability and accessibility to our team and doctors. Thank you for your help in keeping your appointments!

What Our Patients Are Saying

Excellent
Friendly Smiles Dental Care4.8
Based on 732 reviews
Alison Pendrick
1 day ago
A wonderful caring dentist office. All the staff are very professional and attentive to your needs.
Mayyas Tleiss
2 days ago
Susanne Alfonso
2 days ago
I can't say enough positive things about the care team in Lutz between Patty, Anna & Dr. Stephen Smiley. This is the best care I have ever experienced and the 30 minute drive is well worth it! They are all exceptional at what they do!
Donald Pratt
3 days ago
Great team.
Mark Levinson
4 days ago
S'more and Liliana were excellent!
Violette Brewer
4 days ago
Magaly Trower
4 days ago
Friendly Smiles is the best! Front and back ladies are super. All the doctors are very good. I have been a patient for 30 years and never had a bad experience.
Linda DelForge
1 week ago
John Benitoa
1 week ago
The whole experience from the first visit to the first two crowns worked on was excellent. The Dentist Daniel Huynh was so professional and really knows his practice. He is really good at what he does. The first shot did not hurt at all. The Dental Assistant/Shaley was very knowledgeable in Dental work. I was really impressed !!! All in all i give The Friendly Smiles experience a 10 !!!!!! The Best !! Manuel John Benitoa
Cettina Fieldsend
1 week ago
Gerald Coakley
1 week ago
Very professional staff provided me with excellent dental care.
Ruth Smith
1 week ago
From beginning to the end of the visit everyone was awesome! Dr was very nice and explained everything that was needed.
Lawrence Cox
1 week ago
Glenda Williams
1 week ago
The dentists and staff are great.
danielle cooney
2 weeks ago
Great office! Friendly and caring staff!
Mark, Debbie, Ariel Lussier
2 weeks ago
Keith Ankrom
2 weeks ago
Sam and Astrid were great! Very professional and thorough. They created a great atmosphere in a not so fun environment (Dental appointment not my favorite thing in life)! Dr. Carter was very pleasant and calming.
G Gibson
2 weeks ago
Dr Zach Carter is an amazing, professional, and trustworthy Dental expert!
Cecil H Jackson Jr
2 weeks ago
Marie was exceptional in her professionalism and caring regarding my unique oral health.
Alan Reutemann
2 weeks ago
The team that worked on me did a great job! Emily used a hand-held xray device that was the most comfortable xray experience ever. She then polished and flossed my teeth and that was also remarkably gentle - Thanks Emily! Patty then dig a deep cleaning that went great as always. Thanks team!
Liz Robinson
2 weeks ago
Ken is the best!
Donna Mackey
2 weeks ago
Great staff. Feel confident with the Dr and their findings .
Mary Butigan
2 weeks ago
Michele Gizzi Herndon
3 weeks ago
Always a delightful experience with professional staff from the front desk to the hygienist to the dental assistant and the dentist.
Dr. Arnett A. Rogiers
3 weeks ago
My dental hygienist (Diana) is AWESOME! She has been caring for and advising me for nearly 10 years, and her professionalism is only surpassed by her personal charm and demeanor. My "new" dentist (Dr. Gatlin) is smooth and thorough. For my first encounter with him, he immediately proved to be attentive, caring, and informative. I have a standing practice of visiting the Carrollwood office every six months to ensure I'm on top of "any" dental issues, and I can say that for the past 10 years, they have prevented me from undergoing "any" major dental issues. From the front desk team to the dental technicians, you can count on the Friendly Smiles Dental Care - Carrollwood office to be welcoming, clean, organized, and caring. Five stars is not an adequate measurement of the quality this office provides. As such, I have referred my wife, daughter, and granddaughter to their care.